HDFC Financial institution might begin issuing bank cards once more as RBI eases restrictions


In a partial aid to nation’s largest personal sector financial institution HDFC Financial institution, the Reserve Financial institution of India (RBI) has allowed the lender to challenge new bank cards, financial institution sources mentioned. In December final 12 months, the banking regulator had directed HDFC Financial institution to not challenge new bank cards and halt all launches of its digital business-creation actions beneath its Digital 2.0 programme.

This comes after a number of situations of outages within the financial institution’s cell banking app and web banking platform.

“The restrictions which have been there on issuance of latest playing cards have been eliminated and RBI has now allowed the financial institution to take new bank cards,” a supply mentioned. Different restrictions will proceed.

The ban on card issuance hit HDFC Financial institution exhausting as its card base fell from 15.38 million in December to 14.82 million in June.

HDFC Financial institution is by far the biggest bank card issuer within the nation, and has remained so even after the ban. The ban resulted within the lender shedding market share within the fast-growing sector as a few of its opponents took over the house it had vacated.


Additionally learn: RBI permits HDFC Financial institution to challenge new bank cards: Report


In a media interplay in June, Parag Rao, the financial institution’s head of funds enterprise and answerable for expertise transformation, indicated that the financial institution had drawn up an aggressive plan with a “bang” to get again into the bank card enterprise. was picked up.


Rao had mentioned, ‘We’re going to return to the market with extra vigor.’ HDFC Financial institution for the previous few months has been aggressively sourcing the debt-ridden clients who will be supplied bank cards as soon as the restrictions are lifted.

Implementing the ban, the regulator mentioned the ban could be lifted provided that the financial institution complies with the important thing essential areas recognized by the RBI. Following the ban, HDFC Financial institution submitted a plan to the regulator a couple of months again, specializing in the fast state of affairs, short-term, mid-term and long-term.

“We’ll work with specialists and the regulator to strengthen the areas recognized for enchancment. HDFC Financial institution Managing Director and CEO Shashi Jagadeesan mentioned after the ban was imposed that internally, we see this as a chance to higher ourselves and grow to be stronger.

HDFC Financial institution has been making a number of adjustments in its technical infrastructure through the years. They’re investing massively in expertise infrastructure, bringing in new expertise, becoming a member of a cloud-native stack, a shift from conventional monolithic IT infrastructure, and dealing with strategic companions for higher services. are doing.



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